Employee Newsletter

National CORE’s Learning & Development team earned a rare opportunity: They were the spirited department selected to call the historic d’Ellena winery their new office space! The winery, founded by the Ellena brothers and most recently operated as the Joseph...

National CORE’s own Angel Rogers took center stage as the featured speaker for a dynamic new training initiative launched by the Apartment Association of Orange County (AAOC). The four-part series, Leasing 101: Back-to-Basics Bootcamp for Today’s Leasing Professional,...

L & D is excited to RELAUNCH Grace Hill in July! There is a new and improved dashboard, and you will meet GRACIE – our very own chatbot who will help you find ANYTHING you need on Grace Hill!  Stay tuned for the upcoming announcement about the changes and training...

As we started the year, our goals were ambitious, our coffee strong and our mission crystal clear: We’re not just building housing – we’re building hope, opportunity and stronger communities.

Interplay is now live on Grace Hill! Take training to the next level with this innovative platform that enhances maintenance training through the gamification of tasks. The Learning & Development team will be conducting interactive sessions in each region where...

Director of Learning and Development Angel Rogers – our peerless rental housing expert – recently taught a Fair Housing Training class for realtors at the request of the City of Hesperia. Although Angel was approached privately, she swiftly donated her speaking fee of...

National CORE is always excited to host a Corporate College for CCRM (California Certified Residential Manager) for the California Apartment Association. This year, we had 13 new employee candidates and 16 employees who renewed their certification.  This program,...

L & D is excited to launch a new training program geared toward maintenance on Grace Hill! Interplay Learning provides hands-on learning with gamification and VR possibilities. There are over 350 new classes, including HVAC, plumbing and electrical! This training...

Human Relations and Learning & Development held a very special New Hire Orientation with our new team members from LINC Housing! They will be working on our new third-party Property Management communities. More to come on that next month! Welcome aboard!

L & D is so happy to announce the winners of our 2024 Learning Olympics! These individuals successfully completed the greatest number of classes since Opening Ceremony on 7/26/24. Gold Medal Winner- Rams vs Bills Tickets 12/8/24 Mark Van – Compliance, 42 Classes...

Congratulations to this quarter’s Mystery Shop Winners, all of whom achieved scores of 85% or better! We have some repeat winners that are making us all so proud!! Mystery shopping is a market research technique used by many industries to evaluate the quality of...

Corporate site staff – Seeing a lot of reminders from Grace Hill about needed training? Now’s the time to hop on it. National CORE’s 2024 Learning Olympics kicked off July 26 – awarding gold, silver and bronze awards to the employees who complete the most essential...

June was a fun and busy month for Learning & Development! We conducted our Annual Leasing Jamboree tour, where we went over ways to improve customer service and leasing presentations. We also hand delivered 8 gift cards for our quarterly Mystery Shop Winners – a...

L & D is so excited to have completed the first CORE Academy Maintenance series for 2024! Dominic Chavez did an incredible job creating and instructing all new material for this informative series. We are excited for the next series to begin May 15! Way to go,...

Our annual Fair Housing tour for 2024 kicked off in the Los Angeles regions and is now working in Texas. Each region gathered for a day of learning and team building. This training is vital to the success of each of our rental housing professionals as we discussed the...

National CORE was in the house at the TAAONE Conference (Texas Apartment Association) in San Antonio this April! Lolita, Beau, Crystal, Julie, Rebecca and Angel represented National CORE at the second largest Property Management Conference in the country. Angel...

With only two months into the new year, National CORE has already onboarded 51 new hires and the Learning and Development team is having a blast with the orientations! The First quarter has included Compliance Training,...

Learning and Development spent a chilly December day together in the mountains to strategize and DREAM BIG about “Doing More in 2024.” This team is ready for a new year and new goals! Happy New Year from Angel, Nikki, Dominic and Diana.

Our own Nikki Butler, who teaches National CORE’s CORE Academy property management program at Chaffey College, is celebrating the graduation of our first class of 26 graduates. Students like Andy Gomez, 29, are now poised to start new career paths thanks to the...

Learning and Development has been busy! We are so excited to welcome Dominic Chavez into the department as our maintenance trainer. He will be working closely with our maintenance team and new hires as well as co-creating and instructing CORE Academy-Maintenance. We...

Learning and Development has been busy with completing our new Learning Management System, Grace Hill. Property Management has been using Grace Hill since January, and now the rest of the company will be able to join them. We are planning a corporate “launch” on...

On August 23 and 24, our regional managers, residential service managers and corporate managers attended professional development sessions.

James Vale, Inland Empire RSM, has invited L & D to conduct various training for his team throughout the year. I just love bringing treats to our teams! How can YOU get CRUMBL cookies? Call Angel Rogers, director of Learning & Development!

L & D has been BUSY! Not only have we successfully launched Policy Partner, but we also have awesome people in our midst that have completed all their assigned training in Grace Hill. We had a blast delivering very special CORE swag that you can only get if you...

Hey, National CORE and Hope through Housing! Imagine a day when you can go to one place to retrieve not only a policy but the related forms that are associated with that policy … Well, that day is about to be very real! Learning and Development is excited to launch...

National CORE employees continued their kindness challenge in May 2022, including a day of sharing quotes about kindness. Some of our favorites: “Throw kindness around like confetti.” “Be the reason someone believes in the goodness of people.” – Karen Salmanohn “In a...

The Shepard Letter, written by Shep Hyken, focuses on boosting customer service and experience. Check out one of his latest newsletters: Act Like an Owner – Revisited! (hyken.com)

Our ’52 Weeks of Learning Challenge’ winner was treated to a week in sunny San Diego for the National Apartment Association’s Conference!